Frequently Asked Questions
Everything you need to know about Suavecito Grooming and your order.
What is the difference between Firme Hold and Original Hold Pomade?
Our Original Hold Pomade is great for medium hair thickness and styles like side parts or slick backs. The Firme (Strong) Hold is designed for thicker, unmanageable hair or styles that require extra height and all-day staying power.
How do I wash Suavecito Pomade out of my hair?
All of our signature water-based pomades are designed to wash out easily with just water, leaving no greasy residue or buildup behind.
How long does shipping take?
Standard domestic orders typically process within 1-2 business days. Once shipped, delivery usually takes 3-5 business days depending on your location.
Do you offer international shipping?
Yes, we ship our products worldwide. Please note that international customers are responsible for any customs fees or import duties incurred by their local government.
What is your return policy?
We accept returns on unused and unopened products within 30 days of purchase. For hygiene reasons, we cannot accept returns on personal care items that have been opened or used.
Are your products cruelty-free?
Yes, Suavecito is proud to be a cruelty-free brand. We do not test our products or ingredients on animals.